Contact Info

Scratch N Dent Superstore



11803 Perrin Beitel

San Antonio, TX 78217




Contact form

Business Hours:

Monday 9:00am-5:00pm

Tuesday 9:00am-5:00pm

Wednesday 9:00am-5:00pm

Thursday 9:00am-5:00pm

Friday 9:00am-5:00pm

Saturday 9:00am-5:00pm



We are open most holidays



Frequently Asked Questions


Q- Are your appliances used?

Our inventory consist primary of new appliances but we also
keep a selection of used appliances.


Q- Do you sell water heaters and A/C units?

No, however in the future we might offer those appliances in
our store.


Q- Do your appliances have any guarantee?

Yes, every appliance we sell comes with a warranty. Most of
our appliances retain the original factory one year warranty.


Q- Can I get and extended warranty?

On our appliances with factory warranties we offer extended
warranties starting at $149.00 adding four years on top of its one your manufactures’


Q- Do you sell parts?

If you need parts, you can give our parts line a call at


Q- Do you rent/lease appliances?

Though we have done rent to own in the past we no longer
offer that option; however we do offer layaway plans and you can apply for GE
Capital credit in the store.


Q- If we don’t close on our house till next month can you
hold the appliances there?

Yes, we have a designated are of the store where we place
our sold merchandise at no cost.


Q- Do you buy appliances?

No, at this time we are not purchasing appliances.


Q- Does everything work?

Yes, we have our own appliance technicians here at the store
that goes through all our appliances before we put them on the floor.


Q- Who do I call if something breaks?

For our new appliances you’d call the manufacture or us
depending upon the warranty. If you have trouble with a used appliance you
would give us a call within the warranty period.


Q- What is your return policy?

You would need to call your sales associate and If approved,
a returned appliance might be subject to a 20% restocking fee.


Q- Can we cancel a layaway?

You can but all layaway refunds are subject to a six month
in store credit.